Our Foundation
Mission
Deliver the APEX of custom-tailored, integrated, holistic petcare services for dogs, cats, and ferrets with an EXPERT level of knowledge and techniques. Develop partnerships with pet parents in a client-centric environment. Take the perception of basic pet care services then catapult them to an all-new apex level, redefining a new standard level of care.
Philosophical Belief
Methodology
Through regular dog-walking and pet-sitting sessions, extended or overnight, we incorporate exercise and massage techniques, mental stimulation and enrichment delivered through brain games, interactive treat games/toys/puzzles, and consultative partnering with pet parents on a holistic nutritional diet and wellness program. This feeds the mind-body connection which works in synergy to help provide your pet’s maintenance in physical, nutritional, and mental stimulation. Delivering beyond “just the basic needs” towards longevity and living their best life.
Core Values
Dependability / Reliability
Our superior commitment level ensures your trust in our ability to provide the best and most professionally conducted care to its finality, according to your request specifics – every session. Your pet is in dependable, caring hands.
Integrity
You and your pets are our top priority. They are a highly valued member of your family, and we commit to treating them as a member of our own family. Not only will you take notice of the excellence in the professional services we provide, but also in the manner we deliver those services, through exactness, detail-mindedness, exceptional communication, active listening, respect, and kindness.
Ethics
- We implement the Fear Free pet-sitting/dog-walking philosophy in our approach to the highest standard of expert care, treating your pet with respect and understanding their boundaries and comfort levels. We effectively address any fear, anxiety, or stress with evidentiary, science-based gentle methods.
- We take measures to protect our client’s private and confidential information, maintaining its security.
- We will not falsify information provided to our clients and be accurate in daily reports, arrivals/departures, reviews, and our credentials.
Our Client Deliverables
All our pet care expert specialists are certified Fear Free Professional Pet Sitters and CPCR/First Aid.
All our pet care expert specialists are insured/bonded, background verified, and members of NAPPS (National Association of Professional Pet Sitters).
We carry an approved first aid kit with us for all session visits, whether daily walks or extended stays.
We offer customized tailored service/pricing sessions catered to what your needs are, not what they are not.
A net complimentary initial consult and assessment meeting charge will be credited back to you upon your first multi-session booking.
We incorporate brain stimulation games, interactive toys, treat finders, and a variety of mental enrichment techniques during extended dog walks, pet-sitting stay visits, and overnight visits.
We send you session visit reports, photos/videos, and arrival & departure notifications for every visit.
Exclusive and continual engagement with your pet, providing a high level of bonding, respect, and kindness.
All dogs walk exclusively with one same walker, no pack walking (except same household dogs).
During inclement severe weather conditions (or if your pet is particular with their paws becoming wet), we will ensure they receive an outdoor elimination break and return indoors to satisfy their mental needs (games/toys/play)
We will not allow your dog to run free off-leash or inside a dog park.
No choke chains, prong collars, or extended leashes will be used on walks.
No phone surfing while walking your dog outside, except for taking photos/videos of your pet for you.
Personal protection devices (pepper spray gel, loud siren, and flashlight) are carried to protect your pet from an unwanted dog or human aggressor and to keep them as safe as possible. VIGILANCE – their safety comes first.
Floor protection -we wipe your pet’s paws upon returning from walks and we wear shoe protection covers.
We ALWAYS believe in combining client services and interactions with as much humor and education as possible (society is in a precarious place – our job is to help make your daily life better and alleviate stress).
Visit our services page to learn how we can help you with your pets.